Lucky Creek Casino Highlights
Modern online casinos don’t emphasize on their themes much. This Lucky Creek casino review was a pleasant throwback with its heavy Old West theme and graphics.
I also liked the promotions and mobile user experience at this gaming site. It’s also one of the few casinos I have reviewed without glaring weaknesses.
This same pro turns into a con, though, because Lucky Creek does not boast a defining quality like numerous games or top-tier rewards.
Overall, I recommend this casino for anybody who wants a solid all-around gaming experience and doesn’t mind a mediocre game selection.
What I Loved
- Large welcome bonus worth up to $7,500
- Multiple progressive jackpots worth 6 figures
- No glaring weaknesses as opposed to many casinos
Room for Improvement
- $100 minimum withdrawal.
- I had to hunt for the bonus terms & conditions
- $1k max cashout on the welcome bonus
Key Information
- Website: www.luckycreek.com
- License: Kahnawake Gaming Commission
- Available Games: Slots, Live Dealer, Blackjack, Roulette, Keno, Video Poker
- Recommended Bonus: 200% Up to $7,500 + 30 Free Spins
- Minimum deposit: $20 for Crypto or Credit Card
- Number of Games: 351
Does Lucky Creek Casino accept US players? Yes. Lucky Creek Casino accepts players from all US. states.
How I Tested Lucky Creek Casino
My review began with signing up and making the minimum $20 deposit. I sent $21.82 worth of Litecoin to Lucky Creek, with the full amount arriving.
I usually see small network fees involved with my LTC transactions, so I’m unsure if the site somehow covered this.
My starting bankroll was $65.46—a $21.82 deposit plus a $43.64 bonus. I had to meet $2,618.40 in playthrough to unlock bonus winnings.
You can see the highlights of my gaming session below:
- I started by playing Wild Archer, where I made the rookie mistake of not checking my starting bet size, which was set at $5 and caused me to quickly lose $30.
- My next game was Destiny Wild and the Book of Mayans (Saucify), where I broke even after hitting a $20 payout ($1 bet) in the bonus round.
- I tried Book of Darkness and Charms & Clovers, both from Betsoft. I liked the graphics for each game, although I did not win too much with either.
- My next stops included European roulette, Jacks or Better, and European blackjack. Each game offered favorable rules and RTP, which I will cover more in the Games section.
- I made my last stand on Age of the Spartans (Saucify), where I lost my remaining $15 on $1.80 bets. This game was not too generous and had subpar graphics.
After the beginning hiccup where I didn’t check my bet size on Wild Archer, I made my bankroll last a while and played for around 45 minutes.
I fell well short of the $2,618 playthrough (about $200 total), but I liked how no guessing games were involved with rollover contributions.
Saucify clearly mentions that live dealer tables are the only games that don’t contribute.
Many online casinos have individual game restrictions within broader categories like slots and blackjack.
Why I scored it 3/5: The Trustpilot rating is not great, although I didn’t personally experience any serious issues here.
I found 36 Lucky Creek Casino user reviews on Trustpilot, which gave a cumulative 1.6/5 rating. Common complaints regarding this gaming site include rigged games, unpaid bonus winnings, and stolen credit card information.
Quora and Reddit also have a few comments, ranging from an overly positive review to another complaint about rigged games.
You can see my take on the rigged results in the myths section.
Used a Promotion and Redeemed Winnings
I was able to successfully redeem a couple hundred dollars from this casino.
I made a purchase with one of the promotion packs and was able to win in the end.
—Simon, Trustpilot User (4/5 Stars)
Got Paid Through Mail
I have played at Lucky Creek for many years. Had a couple of big wins and they sent me a check using FedEx, I just recently went back and started playing again.
—u/InformalImprovement9, Reddit User
Required to Make a Deposit to Claim Bonus Winnings
Casino sucks. I got all the way up to $300 and then I tried to withdraw and it said I had to make a deposit to complete free spins.
—Marcus Jones, Trustpilot (1/5 Stars)
No Support or Communication
I’m at boiling point. This platform’s a disaster. Hooked me with promises, now my investment’s stuck. Zero support, zero communication.
—William, Trustpilot (1/5 Stars)
Lucky Creek Casino Safety Credentials
I won’t sign up and deposit at any online casino that feels unsafe, so I pay special attention to this topic. Lucky Creek seems reliable to use based on the following aspects:
- Licensing & regulation – Kahnawake Gaming Commission (KGC)
- Encrypted website – Lucky Creek Casino notes that it uses SSL encryption to keep your personal information and data safe. I clicked the padlock next to Lucky Creek’s web address and found that it has Google Trust certification.
- Underage prevention – Lucky Creek takes steps to prevent players under age 18 from playing on its site. It also offers tips to keep minors from playing online, including using filtering software (e.g., Net Nanny) and password-protecting computers.
- Responsible play– This casino has a responsible gaming section that offers tips and a player questionnaire with six questions. It also provides resources (e.g., Responsible Gambling Council) and player protection tools, like daily deposit limits and self-exclusion.
Verdict: Is Lucky Creek Casino Legit?
Lucky Creek has a Kahnawake Gaming Commission license and is committed to responsible gaming. It also offers a secure website (SSL encryption) and does not share your data with third parties.
The unpaid bonus claims are due to players not noticing the $1k cap on the welcome offer.
The site should put its terms underneath the respective bonuses. Nevertheless, they note the $1k limit on welcome bonus winnings in the general terms.
The stolen credit card info seems legit, given that the reviewer didn’t seem like a paid saboteur or spammer. This was the only complaint I saw regarding stolen card details, but it’s still a scary prospect.
I suggest depositing with crypto if you are concerned about this possibility.
The positive review seems to have come from somebody associated with the casino, while the rigged complaint feels like another angry player who lost (just my opinion).
Myths Busted About Lucky Creek Casino
While this online casino is certainly not perfect, I saw complaints that bordered on myths.
You can see my rebuttals to these criticisms and why I find them misinformed below.
Myth #1 – Lucky Creek Will Shortchange You on Bonus Winnings
I don’t like the $1,000 max withdrawal on the bonus.
However, this casino states in its terms that max winnings are $1,000 on 101% match deposit bonuses and higher.
I saw two complaints from players who won thousands of dollars through the bonus and could only withdraw $980.
I assume this withdrawal limit is $1k minus a $20 wire fee.
Myth #2 – The Lucky Creek Casino Games Are Rigged
I’ve seen this complaint about every online casino I have ever reviewed.
A disgruntled player who quickly loses their deposit will claim that the gaming site is rigging the results.
Most online casinos contract third-party software providers rather than developing their own games.
LuckyCreek cannot alter results or change algorithms from third-party developers.
Myth #3 – You Will Lose More as You Get Closer to Completing Playthrough
One player complained that the site caused them to lose as they got closer to reaching the 60x bonus playthrough.
Again, Lucky Creek Casino does not control results from third-party providers.
Therefore, it cannot change payout percentages just because you are close to meeting wagering requirements.
What led to this 4/5: A solid lineup of bonuses and promotions, although the $1k max winnings term on the welcome offer is stingy.
| BONUS | BONUS TYPE | ROLLOVER | BONUS CODE |
|---|---|---|---|
| 200% Up to $7,500 +30 Free Spins | Welcome Bonus | 60x | 200GETLUCKY |
| 80% up to $1,600 | Reload bonus | 60x | Not Needed |
| 50 Free Spins for Depositing (6am-10am EDT) | Reload bonus | N/A | Not Needed |
| 5% Cashback on Live Dealer Losses | Cashback | N/A | Not Needed |
I mentioned in my key findings that this online casino is a throwback with its heavy Western theme.
I only felt stronger about this statement after seeing that the site was giving away a $31,000 Ford Bronco. Car giveaways were common years ago, but I don’t see this promo much nowadays.
Besides the Bronco giveaway, this casino offers slots races, holiday promotions, free spins, and live dealer cashback.
I like the variety of casino promotions, but I wouldn’t mind seeing them displayed better.
I didn’t even know reload match bonuses were available until I clicked random banners. For example, a Slot Wars Winners banner contained an 80% up to $1,600 offer.
A Lucky Creek Casino VIP Club is also available and awards points for each bet. You can see your point total and potential rewards in the Loyalty section of your account.
After playing through my $21.82 deposit, I earned 849 points, and my first future reward is 6 free spins at 13,000 points.
As a low roller, I wouldn’t benefit much from this program, but high rollers might find it worthwhile.
Lucky Creek Casino Welcome Bonus
The welcome bonus stands out for its significant match percentage and maximum amount: 200% Up to $7,500 +30 Free Spins. The crypto offer features an even larger match and is a worthwhile reload bonus.
These promotions have the same drawback because they only allow up to $1,000 in winnings, and have a 60x wagering requirement.
Lucky Creek bonuses with 101% matches or higher limit winnings to $1k. Meanwhile, offers with 100% matches or less allow unlimited winnings.
I still think that the 101% matches and above are worthwhile, but they will cap your wins during a hot streak.
LUCKY CREEK CASINO VIP PROGRAM
The Lucky Creek loyalty program operates on a system of points and levels. You earn points to reach a new level, where you can receive a reward. Here are examples of the rewards:
- 13,000 points (Level 2) – 6 free spins on Age of Spartans
- 25,000 points (Level 4) – 10 bonus credits
- 40,000 points (Level 12) – 10 free spins on Small Soldiers
The number of requested points for rewards seems excessive, but you generate them rather quickly. Overall, this program is worthwhile if you want something simple with basic objectives.
My Perspective on Lucky Creek’s Bonuses
The other promotions are intriguing and provide plenty of variety.
I mentioned the Ford Bronco giveaway earlier, which, at the time of this review, only lasts for a few months. However, I wanted to highlight this promo as an example of how inventive this casino site can be.
The promotions I’ve covered match industry standards regarding terms and requirements. However, I saw a 6 Shooters Monday promo that requires placing six deposits between Thursday and Sunday.
It awarded 66 free spins, which I don’t think is enough incentive to place six deposits within four days.
Overall, though, most Lucky Creek Casino bonuses and promos are worth considering.
The reason behind the 3/5: Moderate selection of 351 games and not much in the specialty category.
The game selection is not the largest but covers the basics.
I counted 351 games at the time of my Lucky Creek Casino review. Available categories include slots, table (blackjack & roulette), poker, other (i.e., specialty), and live dealer.
300+
Real Money Slots
11
Live Dealer Casino Games
5
Jackpots
4
Specialty Games
10
Table Games
11
Video Poker Titles
Software Providers
Betsoft, Saucify, and Rival Gaming are the site’s game software providers. I like Betsoft the most due to its high-quality graphics and modern game library.
Saucify and Rival also offer decent games but are hit-and-miss on the graphics and atmosphere.
Best Games on Lucky Creek Casino
I tried several games across multiple categories during my gaming session.
The following picks are the games I played during this session or have tried at other casinos.
Destiny Wild and the Book of Mayans
This slot features the fictional explorer Destiny Wild and an entertaining atmosphere.
I quickly triggered the bonus and won $20, my largest win of the session.
Book of Darkness
A visually detailed slot focusing on an archer and wizard seeking a magical book.
I bet $0.50-$1 per spin and triggered free spins, where I won $11.
However, I would end up losing money while continuing to play.
Charms & Clovers
This leprechaun slot is another visually appealing game from Betsoft.
I triggered free spins and won $6 ($0.50 bet), although I lost money overall.
Jacks or Better
This is a full-pay poker game with great odds of winning if played with proper strategy.
Unlike many table games, video poker contributes 10% (5% more) towards bonuses.
European Blackjack
This is a high RTP blackjack game (99.6%) with great odds of winning that’s let down by the fact that blackjack only contributes 5% towards bonus wagering requirements.
slots
This gaming site offers 310 online slots by my count, which is average compared to other US-friendly casinos I’ve reviewed.
I tried six of the slots which included Destiny Wild and the Book of Mayans, Book of Darkness, Destiny Archer, Charms & Clovers, Giga Fruits, and Age of The Spartans.
I would rate the slots variety and game quality as average.
This selection doesn’t wow me, but it does offer plenty of playable games.
The progressive jackpots are something that I didn’t notice until later.
Lucky Creek features several jackpot games with six-figure prizes, with Cash Vegas Multi-Pot ($219,686) offering the most significant jackpot.
These progressive prizes help sweeten the slots selection here if you like chasing big wins.
Blackjack
This online casino provides eight blackjack games, five of which are multi-seat or high-roller variations of the same games.
The only original variations include Atlantic City, European, and Vegas Strip.
I tried European blackjack, and I’m unsure which software provider it’s from. No RTP figure is in the info screen, but I estimate the payback to be 99.65% after running the rules through a tool.
My experiences backed up this lofty RTP since I broke even after playing a couple dozen hands.
Unfortunately, blackjack only contributes 5% towards bonus wagering requirements.
Most online casinos I review allow blackjack to contribute 10%. As covered below, Lucky Creek does make up for this with high contributions from roulette.
Roulette
This gaming site offers two roulette variations, including American and European roulette.
The latter is superior due to its 97.3% RTP (versus 94.74% for American).
Therefore, I played some rounds of European roulette during my session. The game looked basic and didn’t offer much atmosphere, but I won a few dollars.
Lucky Creek allows 50% bonus contributions from roulette tables.
This rate is outstanding compared to other online casinos, which commonly limit roulette to a 0%-10% contribution.
The 50% rollover input helped determine why I played European roulette.
Other Table Games
No table games beyond blackjack and roulette are available.
I see that three-card poker, baccarat, and craps contribute 50%, 25%, and 5%, respectively, towards wagering requirements.
The site must have offered these games before, but not anymore.
Video Poker
This online casino offers 11 video poker games, with examples being Aces & Faces, Bonus Poker Deluxe, Deuces Wild, and Triple Bonus Poker.
I tried Jacks or Better (Saucify) and found that it pays nine coins for a full house and six for a flush.
This 9/6 pay table leads to 99.54% RTP with optimal strategy and five coins. I also noticed that coin sizes go down to $0.01 ($0.05 for a five-coin bet), which is great for low rollers.
Video poker contributes 10% towards bonus rollover with no exceptions.
Although not the highest contribution, video poker could be viable for pursuing bonuses with high RTP.
Casual Games – Specialty Games
The specialty games section is small, containing only four keno variations.
These games include Captain Keno, Keno, Powerball Keno, and Superkeno.
I didn’t play any keno variations during my session, but I did open Captain Keno. This game has a pirate theme and matching music, thus providing some atmosphere to the keno experience.
Keno contributes 100% towards bonus wagering requirements.
Scratch cards contribute the same, although none are currently available here.
Live Dealer Games
The live dealer games section offers American roulette, European roulette, baccarat, blackjack, Baltic Baccarat, Blackjack VIP, European Blackjack, and Russian Blackjack.
I didn’t play any live dealer games because they don’t contribute to bonus rollover.
In fact, this casino notes that you cannot even use bonus funds on the live tables, which is common for online casinos.
I did launch a roulette table to get a feel. Upon opening this table, I was taken to the live dealer lobby rather than the game I launched.
Once here, I selected Roulette and opened the desired European roulette table.
The site wouldn’t let me view the table until adding more funds to my account.
However, I did see that the betting range is generous at $0.50-$6,000.
4/5 rating reason: Good variety of options, and I didn’t see many complaints regarding payouts during my research.
Casino banking options at Lucky Creek include credit cards and cryptocurrencies—standard among offshore casinos.
You must deposit at least $20 with either option to play here. This minimum deposit qualifies you for the welcome bonus if you use the promo code.
I’m playing from the US and saw it as a restricted country among the terms.
However, support indicated that US players are allowed to deposit and play here.
My experience proves this because I had no trouble funding my account with Litecoin.
Deposit Options Summary
You can deposit using Visa, Mastercard, American Express, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Tether.
The casino doesn’t charge fees on credit card deposits, which differs from some online casinos.
However, it notes that rejections can happen from the issuing banks and offers tips on avoiding this scenario. For example, you should deposit odd amounts, such as $27.35 rather than $25 or $30.
- Fastest Deposit Method: Credit card/instant
- Deposit fees: None
My Recommended Deposit Method: Crypto
I normally deposit with cryptocurrencies at online casinos, using Litecoin here.
Crypto is almost instant and doesn’t require you to give card details.
I was also worried about a Trustpilot complaint regarding a stolen credit card.
Note: You might still consider a card here due to the lack of fees and instant transactions.
Here’s a table with all the available deposit options.
| DEPOSIT METHOD | MIN DEPOSIT | SPEED |
|---|---|---|
 |
$20 | Instant |
 |
$20 | Instant |
 |
$20 | Instant |
 |
$20 | 0-15 minutes |
 |
$20 | 0-15 minutes |
 |
$20 | 0-15 minutes |
|
|
$20 | 0-15 minutes |
 |
$25 | 0-15 minutes |
Withdrawal Options Summary
I didn’t get to withdraw during my review because I lost my money trying to meet rollover.
However, I found what I could about the casino withdrawal process.
You need at least $100 to request a cashout, 5x higher than the $20 ideal standard. Available withdrawal options include cryptocurrencies and bank wire.
You must provide a selfie while holding your photo ID during the verification process (described in the site’s cashier section).
- Is Verification Required? Yes/Requires a selfie holding your photo ID
- Fastest Withdrawal Method: Crypto/Up to 3 days (includes casino processing time)
Does Lucky Creek Casino Pay Out?
This gaming site notes that it delivers crypto payments within three business days and bank wires within five business days. I didn’t see noticeable complaints about payouts during my research.
My Recommended Payout Method: Bitcoin
You don’t have to pay fees on crypto withdrawals, provided you roll over the deposit amount 1x.
The only charges you’ll pay include small blockchain network fees.
Meanwhile, bank wire requires a $20 fee on cashouts and up to 5 days of waiting.
Therefore, I recommend using crypto for any casino withdrawal.
Here’s a table with all the withdrawal methods available.
| PAYOUT METHOD | MIN PAYOUT | SPEED |
|---|---|---|
|
|
$100 | Up to 3 business days |
|
|
$100 | Up to 3 business days |
|
|
$100 | Up to 3 business days |
|
|
$100 | Up to 3 business days |
|
|
$100 | Up to 3 business days |
 |
$100 | Up to 5 business days |
Why I scored it 4/5: Slow email response, but the live chat was responsive and helpful.
Customer support is available 24/7 through live chat, email ([email protected]), and phone (1-888-595-5835).
You can see my experiences using email and chat below:
- Support Email Address: [email protected]
- Languages: English
- Live Chat: 24/7
- Phone Number: 888-595-5835
- Limits Increase Email: [email protected]
- Response Time: Fast (chat)
Here’s How I Tested
Live Chat
I asked chat reps questions about US players being accepted and loyalty points.
They gave me satisfactory answers with fast response times.
I emailed support about potential slots restrictions as a test.
They didn’t email me back.
My Thoughts on Customer Service
My live chat experience was good since I got fast and adequate answers.
I’m used to casinos emailing me days later or not at all. Therefore, I won’t fault the casino too much for not getting back to me within two days.
However, the support staff would’ve gained bonus points with me if they had.
Explaining the 4/5: This casino ran a bit slow on my desktop (ChromeOS – Acer) but was perfect on my iPhone.
The casino’s interface is straightforward to use on desktop and mobile devices.
Once you create your account, you’re greeted by the homepage, which is mainly focused on displaying the games catalog.
The navigation menu is placed on the left side of the screen (expandable upper left corner menu for mobile).
I like that games are divided into different categories and that you can search for individual games.
However, I would’ve loved to see more granular search options, like being able to filter by game developer.
Clicking on games automatically launches them. It would be ideal to be directed to an information page that overviews the game and includes other relevant information.
The site’s minimum deposit of $20 also qualifies you to claim a bonus. However, you need to input the bonus code at the cashier to be able to claim the offers, so keep that in mind.
The games ran smoothly during my session, and I didn’t experience glitches or delays while playing on my devices. However, your experience may differ from mine based on your device and internet connection.
Finally, I’m a big fan of the heavy Western theme, which adds charm to what would otherwise be a relatively simple site.
The Best Features
- Charming western theme
- Site runs smoothly and is easy to navigate
- Games and navigation are optimized for mobile
My Verdict
I think Lucky Creek is an above-average online casino that rates okay-to-well in most categories.
Its welcome bonus, promos, theme, and progressive jackpots are highlights. I also appreciated the lack of game restrictions on bonus rollover.
They could improve upon its minimum cashout and maximum bonus winnings.
The game selection (351) is also mediocre compared to larger online casinos.
Nevertheless, I recommend Lucky Creek for anybody who’s seeking a quality all-around gaming experience with no significant downsides.
What Makes DuckyLuck Unique?
I noticed a few aspects that make Lucky Creek different than many online casinos, including the following:
- Innovative promos – I’m impressed by the unique promotions here, like Tesla giveaways, live dealer hand bonuses, and Slot Wars. The latter gives exclusive rewards to those who play the week’s most popular slot.
- Western theme – Lucky Creek goes all out for its theme, featuring cowboys, cowgirls, and saloon decor throughout its site.
- Genesys Magazine – This casino features an online magazine that discusses casino tips, gaming culture, and more about Lucky Creek.
Lucky Creek Vs. Other Online Casinos
Lucky Creek has a significant welcome bonus and more promotions than the average online casino.
It also doesn’t have any serious weaknesses. like repeated non-payment complaints or rude support.
However, this online casino does have a higher minimum withdrawal ($100) and lower max bonus win ($1k) than many gaming sites.
You can see comparisons between Lucky Creek and other casinos below.
| ONLINE CASINO | BONUS | # OF GAMES | READ REVIEW | START |
|---|---|---|---|---|
|
WELCOME BONUS 250% up to $1,000 | # OF GAMES 342 | Review | VISIT CASINO |
|
WELCOME BONUS 125% up to $3,750 | # OF GAMES 605 | Review | VISIT CASINO |
|
WELCOME BONUS 500% up to $7,500 | # OF GAMES 691 | Review | VISIT CASINO |
Lucky Creek Casino Review FAQ
You may still have some questions after reading this casino review. The following FAQs may provide answers to any inquiries you have.
What are the games’ payout rates?
I could not find RTP figures for the slots I played at Lucky Creek. However, Book of Darkness (96.48%), Charms & Clovers (96.31%), European roulette (97.30%), and 9/6 Jacks or Better (99.54%) show favorable payout percentages.
How does the casino handle jackpot wins?
Lucky Creek lets you cash out up to $2,500 for a single payment. You can withdraw up to $10,000, which will be delivered over multiple payments.
What happens if I get disconnected during a game?
You should reload the game to see if your progress is saved. If anything is wrong, you can contact Lucky Creek Casino via live chat, phone, or email.
What is the community like?
I could not find a Lucky Creek community, such as an onsite forum or significant Reddit thread.
What happens if I’m locked out of my Lucky Creek Casino account?
You should contact Lucky Creek support through live chat or phone. Customer service can hopefully get you back into your account.
Is there a Lucky Creek Casino no-deposit bonus?
At the time of this review, Lucky Creek Casino does not offer a no-deposit bonus. All current offers require a deposit.
Can US players play at Lucky Creek Casino?
Despite terms excluding USA players, Americans can deposit and play here for real money. I confirmed this withLucky Creek’s customer support.
How can I turn my casino winnings into cash I can use?
Rollover on regular deposits is 1x if you want to cash out without fees. You must meet 60x rollover on the bonus amount before withdrawing bonus funds.
Is there a Lucky Creek Casino app?
No Lucky Creek app is available, but you can play here through your browser on an iOS or Android device.